A mini guide on train ticket cancellation and refund

Delayed trains or change of plans- want to cancel tickets booked via IRCTC? We are here to help! IRCTC has full-fledged rules related to ticket cancellation and refunds. Here is the low down on how to cancel a railway ticket.

How to cancel a train e-ticket?

E-tickets can be cancelled online till the preparation of charts is complete. Also, you will get a full refund if you do it within the time limit.[sc_fs_multi_faq headline-0=”p” question-0=”How to cancel an e-ticket?” answer-0=”E-tickets can be cancelled online till the preparation of charts is complete. A full refund will be granted if it’s done under the time limit mentioned.” image-0=”” headline-1=”p” question-1=”How to cancel an i-ticket?” answer-1=”I-tickets cannot be cancelled online. They can be cancelled from the computerized Passenger Reservation System (PRS) counter at the station up to 30 minutes before the original departure of the train.” image-1=”” headline-2=”p” question-2=”How much do I have to pay for ticket cancellation?” answer-2=”The amount deducted as cancellation charges is based on the status of your ticket.” image-2=”” headline-3=”p” question-3=”Can I cancel a confirmed Tatkal ticket?” answer-3=”Yes, you can. But no refund will be granted against a cancelled confirmed tatkal ticket.” image-3=”” count=”4″ html=”false” css_class=””]

How to cancel a railway i-ticket?

You cannot cancel i-tickets online. An i-ticket can be cancelled from the computerized Passenger Reservation System (PRS) counter at the station up to 30 minutes before the original departure of the train.

Moreover, no cash refunds will be made at the counter, IRCTC will credit the amount to the account through which the booking was made. Finally, if TDR is required, it can be obtained from the railway station.

How much do I have to pay for a train ticket cancellation?

The amount deducted as cancellation charges is based on the status of your ticket.

Confirmed train tickets

Cancellation made 48 hours before departure:

Cancellation made less than 48 hours to 12 hours before scheduled departure:

Charges are 25% of the total fare of your ticket + GST for all AC classes

Cancellation made less than 12 hours to 4 hours before scheduled departure:

Charges are 50% of the total fare of your ticket + GST for all AC classes

Additionally, you won’t get a refund if the TDR is filed after the given time limit.

RAC/Waitlisted tickets 

No refund is admissible if the TDR is not filed up to 30 minutes before the scheduled departure of the train.

In case the TDR is filed within the time limits refund of fare will be made after deducting the clerkage charge. (Rs. 60 + GST for all AC classes)

Confirmed or waitlisted/ hold RAC group e-ticket

In this case, a full refund of fare, less clerkage charge will be admissible for confirmed passengers. This is subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers up to thirty minutes before the scheduled departure of the train.

Waitlisted group e-ticket

If all the passengers are waitlisted even after the final chart is prepared, a full refund will be credited into the account with which the reservation was made after deducting the clerkage charge. 

Tatkal train tickets

Confirmed tatkal tickets

You won’t get a refund against a confirmed tatkal ticket.

RAC/ Waitlisted tatkal tickets

You won’t get a refund if you don’t file the TDR up to 30 minutes before the scheduled departure.

Moreover, if the TDR is filed within the time limits refund of fare will be made after deducting the clerkage charge. (Rs. 60 + GST for all AC classes)

Partially waitlisted/ confirmed group tatkal tickets

You will get a full refund if you cancel all the tickets up to 30 minutes before the scheduled departure.

IRCTC train ticket refund rules

If you do not travel, you can get a refund. Provided that you file a TDR at least 4 hours before the train’s departure. If you had a RAC e-ticket, you have to file a TDR at least 30 minutes prior to departure.

You can also file a TDR if the train’s AC was not working. Do it within 20 hours of arriving at your destination.

You will get a full refund in the following scenarios:

• Money debited from your bank account but ticket not booked
• Cancelled train
• Delayed train for more than 3 hours. File a TDR before the final departure of the train.
• TTE charged excessive fare. File a TDR within 72 hours.
• Diverted train. File a TDR within 72 hours.

You will get a partial refund from IRCTC if:

• You paid for a better coach but travelled in a cheaper one. File a TDR within 2 days.

Have a ticket refund complaint with IRCTC? Submit your issue now: IRCTC Complaints