

Snapdeal has made a household name when it comes to online shopping. It is not only about the convenience it offers, but also about the 100% refund guarantee upon unsatisfaction.
Snapdeal has a ‘no questions asked’ refund policy. If you are unsatisfied with a product, you will get 100% refund. Snapdeal launched the fastest refund scheme in 2015, where the money would get refunded within 60 minutes through IMPS.
[sc_fs_multi_faq headline-0=”p” question-0=”How to get a refund from Snapdeal” answer-0=”There’s no straitjacket refund rule for all products. The return & refund policy differs according to the product. To get a refund, the product must be eligible for return. Some items like intimate wear, cosmetics, personal care products cannot be returned. You can find the list of such items below, in a different section.” image-0=”” headline-1=”h2″ question-1=”Refund procedure of Snapdeal” answer-1=”Make sure your bank account/ card details are correct and up to date. After Snapdeal receives the item, a team will do a quality check of the product within 2 days and initiate the refund. For prepaid orders (credit/debit cards or net banking), the refund will be made immediately. ” image-1=”” headline-2=”h2″ question-2=”When can you return a product to Snapdeal?” answer-2=”Received a defective or faulty product Physically damaged product You are unhappy with the quality of the product” image-2=”” headline-3=”h2″ question-3=”How to file a complaint with Snapdeal?” answer-3=”Dissatisfied with the product? Refund not received? You can call on Snapdeal’s 24×7 toll free-number +91-92126 92126 to raise an issue. They assure a swift redressal.” image-3=”” count=”4″ html=”false” css_class=””]There’s no straitjacket refund rule for all products. The return & refund policy differs according to the product.
To get a refund, the product must be eligible for return. Some items like intimate wear, cosmetics, personal care products cannot be returned. You can find the list of such items below, in a different section.
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Snapdeal will send regular email & SMS updates so you can keep a track of your refund. Also, the Snapdeal app & website offer users to track the status of refund through ‘Track Refund’ option.
After you receive the refund, check whether the courier charges and/or repair charges, if any, have been refunded or not. If not, upload the supporting bill and send it to Snapdeal. You will receive an NEFT payment against the same.
Points to note while making a refund request-
Snapdeal can ask you to verify your identity before initiating the refund. However, Snapdeal never asks you to share any password or OTP. Beware of fraudsters.
Generally, items that cannot be resold are not eligible for return or replacement. No refund is offered for such items.
*Electronics can be returned if found faulty or defective.
*If a gold item is eligible for a return, you may get your money back.
Dissatisfied with the product? Refund not received? You can call on Snapdeal’s 24×7 toll free-number +91-92126 92126 to raise an issue. They assure a swift redressal.
If you are unsatisfied with the customer service, you can file a complaint against Snapdeal using our free tool below:
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