Unsure about the quality of the sweets you bought? You can complain- and save many from having bad food!
Food adulteration becomes common during the festive season. Due to high demand, sweet shops often end up selling unhealthy mithai. Even though the health department, Food & Supply department and other officials conduct regular inspections on sweet shops, many stocks of food may go unchecked. If you have had a bitter experience with sweets, you can take action.
It is your right to be served with healthy and fresh food. The government has banned all kinds of harmful ingredients from being used in the preparation of food. A violation of this may invite a penalty of up to Rs 5 lakhs or a minimum of 3 years in jail.
To file a sweet shop complaint, you can choose from any of the given options:
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While buying sweets, make sure that the shopkeeper doesn’t weigh it with the box. Additionally, if a box has been prepared already, it must display a printed price instead of stickers. If there’s a sticker, it should display a discounted price. You can refuse to buy such products and file a complaint.
You shouldn’t make a compromise when it comes to the quantity, quality, and price of a food item. If a product doesn’t display weight, expiry dates, manufacturing details, customer complaint numbers, etc.- then you can assume that it won’t be of the highest quality.
A good indicator of hygiene is FSSAI licensing. FSSAI is the food regulatory authority in India. It has strict rules and regulations in place to protect consumers. You can complain to FSSAI if you find that a vendor is operating a shop without holding a valid license.
Moreover, look for stamps like FPO mark, AGMARK, FSSAI license number on packed food products. If they don’t bear any, make a complaint.
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