A practical guide on how to file a complaint against Ajio shopping website

2 min read
September 23, 2020

Ajio is a one-stop online fashion store by Reliance. Ajio provides you a wide range of best quality fashion products from more than 500 international brands, inhouse and exclusive brands at the best price. It is also known for its good customer care support mechanism. You can reach them for your complaints, cancelation, refund, problems facing with Ajio wallet, replacement, or for any further queries. Ajio Complaint

How to Lodge a Complaint with Ajio?

Facing trouble with Ajio services? Raise your complaint against Ajio on Resolver.in Raise your complaints related to late delivery of your orders, cancelation, queries, replacement issues, refund issues, and many more you can raise on our complaint platform, that’s all you need to do. Resolver is an automated platform to raise complaints or problems against Ajio and your complaint will be sent to Ajio customer care and will auto escalated to their higher management of Ajio if you are not satisfied with the resolution provided by Ajio customer care and you will get all the claims and satisfactory solutions within the promised time.

Tap here to register your Ajio Complaint Online

Either you can make a phone call to the customer care executive of Ajio or you can drop an email to the registered email address to them.

The complaint related to Ajio can be resolve by following the given below ways:

  1. Use Resolver – You can lodge your complaint online via Resolver to omit talking to the customer care executive of Ajio. Raise or file your complaints against Ajio with Resolver regarding cancelation, queries, replacement issues, refund issues, etc. to get all the claims and satisfactory solutions within the promised time.
  2. Customer Care Number – Dial 1800-889-9991 and connect with the customer support executive. Get your query resolved by having a conversation with them. You can connect with them from 6 am till midnight for all seven days.
  3. Email – Drop an email to customercare@ajio.com and get a solution or they will get back to you within 24 hours.
  4. Contact us page – Register your complaint online by following this link https://www.ajio.com/help/contactus .


How to file an appeal against the resolution offered by Ajio?

Everyone wants a satisfactory resolution for the service he renders. In case, you are not satisfied with the solution provided by the customer care executive, you can reach the grievance officer of Ajio, Mr. Hemant Bhatkar. He will be the one to sort all your queries and complaints after customer care. You can call him at 18008899991 or drop an email to grievance.officer@ajio.com. You can reach his office at:
AJIO, c/o Reliance Retail Limited,
SS Plaza,
74/2 Outer Ring Road,
29th Main Road,
BTM 1st Stage,
BTM Layout,
Bangalore – 560068
Karnataka, India.

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