Vodafone Idea Complaint Vodafone Idea is an Indian Telecom Operator, provides Voice and data services across 2G, 3G, and 4G platforms all over India. Together called Vi™. Focusing on the services provided by Vodafone Idea is satisfactory with a good customer support mechanism. Queries and complaints like current outstanding amount, how to recharge?, trouble making phone calls or using data, want to Activate DND(Do Not Disturb) services, advantages of REDX postpaid plans, checking the validity of plans, and many more are supported by the customer care of Vodafone Idea.
If you want to avoid calling and talking to the customer care executive of Vodafone Idea you can lodge your complaint online using Resolver, an automated platform that helps you to register your complaint online with Vodafone Idea. Resolver will help you raise your issue, claim refund or compensation, and get your query resolved within a promised time.
Click here to register your Vodafone Idea complaint with Resolver.
If you are facing a problem with any prepaid or postpaid services of Vodafone Idea it can be resolved by following these ways:
If you are not satisfied with the resolution provided by the Vodafone Idea customer care and you still want to appeal further, you can do this by appealing to your Appellate Authority along with your complaint docket number. You can lodge your complaint from Monday to Friday between 10:00 AM to 6:00 PM.
You have to file the appeal within 1 month of the expiry of this complaint or request a settlement period limitation given by Vi™ care. You need to provide your complaint docket number while calling the Appellate Authority. This will aid the Appellate Authority to receive your whole history. The docket amount of your appeal will be conveyed to you. The appeal will be decided over 39 working days by the day of submitting your complaint. Make sure that the settlement time along with your appeal docket number may additionally be delivered for you on SMS.
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